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Bags
Agendas
Aslant Bags
Backpacks
Belt Bags
Briefcases
Business
Cambon
Card Holder
Case Bags
City Bags
Clutch Bags
Coco
Computer Cases
Cosmetic Cases
Diaper Bags
Duffels
Evening
Flap
Garment Bags
Handbags
Hobos
Key Holder
Luggage
Messenger Bags
Oneshoulder Bags
Pet Carriers
Portable Bags
Potable Bags
Shoulder Bags
Top Handles
Totes Bags
Travel Bags
Trolleys
Work Bags
Wristlet
Wallets
Basic Bi-Fold
Coin Bi-Fold
Coin Purse
Continental
Flap French
Id Bi-Fold
Mini Flap French
Money Clips
Wallets
Purse
Shoes
Boots
Flat
Pumps
Sandals
Slingback
Sneakers
Sports
Wedges
Caps
Belt
Dress
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Product questions
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1.
Are all products sold on the eVogueCollections authentic?
The quality of our items is the best. We always get the best products of different
brands. Our bags are made of 100% real leather and were best handcrafted. They are
absolutely worthy.
2. Are your product defective or seconds?
All of the products sold at eVogueCollections are the new and top quality merchandise
3. Why the authentic quality products sell at such great discounts?
(1) Regarding the market factor
For the intense market competition, we need to have competitive price to earn more
customers(We are sure that customers wouldn’t buy our products if our selling price
is very high)
(2) Low Overhead
As a web-based store, we do not have the huge costs associated with a traditional
retail store. Thus, we are able to offer lower prices because the cost of running
our business is lower.
(3) The reason why our items are so cheap is that our place has low customs fees
and charges. These products have special offers and bargains being on sale in domestic
market. Overwhelming majority our products are from those manufactures who do OEM
(it means that the products are made specially by the factory) work for these brands.
Our products are brand new ones. We take the products directly from the manufacturer.
Don’t worry!
(4) Cancelled Orders
Store managers frequently change the products they sell in their stores. As a result,
they often cancel orders they have with manufacturers. The manufacturers are forced
to liquidate these excess products. We purchase these products at below-wholesale
costs and then pass the savings on to you.
(5) Company-Specific Issues
A company may be downsizing, moving facilities, or just need to reduce its inventory
for any number of reasons. The company is willing to sell the products for less
than it normally would (often below its cost) to get rid of the products quickly.
We purchase these products and pass the savings on to you.
4. How can you certify that the goods in your website are the authentic one?
All of our products are sold with authenticity tags, serial code, dust –assistant
bag and the invoice of the supplier
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Order questions
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1.
How do I order?
To order a product just click ’ADD TO SHOPPING CART’ button, located under product’s
picture. You can find the goods ordered in the shopping cart item. This will then
commence the check out and payment process. Just follow all the prompts which will
collect information such as the shipping and payment details. Once your order has
been processed you will receive an email confirming your purchase. Shipping costs
are out of your consideration and we are responsible for it (except the returned
goods)
2. How do I choose the correct size and style?
Refer to our pictures and the description for extensive information about our bag
3. When will I receive my order?
Your order is shipped by international express, such as EMS. Orders should arrive
to you in 3-4 business days from the date your order was shipped. In some cases,
due to international customs it can take longer, please check with your local customs
authorities to find out the time estimates for receiving international parcels.
Delivery times may be longer during the January- February period. (*Estimated time
only, may vary).in order to help you to tracking your order, we will offer the tracking
number to you as soon as possible.
4. Can I get more discounts?
Every registered member can get 10% discount. If you have ordered more than 5 products,
we will add 10% discount more since your 6th order.if you pay the order by the Western
union, you can enjoy 2% further discount.
5. Which countries do you ship to?
We ship world widely.
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Payment questions
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1.
How can I pay for my order and how secure is it?
You can pay for your order using the pay pal and Credit Cards now. At present, we
can accept Master Card, Visa Card, American Express Card, JCB card. In addition
to that, we also accept the western union; please contact our service staff asking
the payment account before your order. Meanwhile, we will send an email containing
the payment account to you for your convenience to do the payment. After receiving
your payment, we will confirm the order information with you and arrange the shipping.
2. Currencies in the website?
The main currencies on our website are USD, EUR AND GBP. Note, that the final transaction
will be processed in US Dollars, but converted into your local currency by your
credit card provider.
3. Are there any additional duties or taxes?
All the fees and taxes before the custom-clearance in our country are on our responsibility.
There is no extra fees and taxes for the goods you ordered.
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Service questions
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1.
Shipping timing and cost?
Orders should arrive in 3-4 business days from the date your order was shipped.
Delivery times may be longer during the January- February period Shipping costs
are in our responsibility.
2. Is it safe to buy from your website?
If you have any doubts about shopping online, you’re right to be cautious. Here’s
some key information about our website to give you more confidence in starting shopping
with us.
(1) All the products you buy from our website are covered by a 14-days-refund and
14-days-exchange guarantee. All products have passed strict inspection before they
go out and also we will have a secondary inspection before shipping, which is one
additional level of quality over and above what is done in the factory.
(2) You are supported by friendly English speaking staff before and after placing
an order, and you can get full product information and support even before purchasing.
(3) Your goods are packed carefully, and the packages are correctly labeled and
accompanied by all the paperwork that’s needed for smooth clearance through your
country’s customs.
(4) The information we collect from you is used only to process and ship your order.
We are serious about protecting our customer’s personal information. We will not
sell, rent, trade or give away individual personally identifiable information entered
on this site to any third party.
3. Policy of Refund, Maintenance and Replacement
We will try our best to make sure the products shipped to our customers are in the
best condition
(1) Refund: We will issue you a FULL REFUND once we have received the product in
question. However, you have to pay for the initial and return shipping charges.
And we are not responsible for returned products lost in post. Our website cannot
give a full refund for quality problems such as:
"I have changed my mind on this product."
"The product is not what I’d imagine it to be."
"I don’t like this product after I have received it."
We will deduct 15% handling fee based on your order total amount and give you a
partial refund.
You cannot change or return the product if you don’t like the size and the color.
Please choose the right size and color carefully before purchasing.
(2) Maintenance: We offer special promotional price for our products and they are
special offers, so you need to ship them back to us directly to get your problem
fixed.
(3) Replacement: We offer replacement policy in the condition that there are some
obvious quality problems of the items if you wish to replace your "unworn" footwear
within 14 days of receiving your order, you can come to our live support or send
us an email and we will tell u how to solve the problem. You can choose a replacement
of the same product or product of the same value. We will ship a new item to you
once we get the item in question. However, you have to pay for the original and
return shipping charges. And we are not responsible for returned products lost in
post.
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